Collected guides for business

Need help with eSIM, call flows, broadband or invoices? Here you'll find guides for your most important business services.

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Guides for mobile telephony

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SIM card

Lost your phone, tablet or mobile router? This guide explains how to block your SIM card and block your lost device.

Need a new SIM card for your phone, tablet, or mobile router? This guide walks you through the different ways to replace your SIM card.

If you enter the wrong PIN three times, your SIM card will be blocked, and you’ll need a PUK code. This guide shows you how to find your PUK code.

Thinking about switching to eSIM? This guide explains how to order an eSIM for your phone or tablet.

Additional services

With a Data SIM card, you can share your data allowance with up to five additional devices and enjoy 5G on your tablet or laptop. This guide shows you how to order and connect a Data SIM card in MyBusiness.

Here you'll find guides on how to cancel Watch Connection.

Here you'll find guides on how to activate Watch Connection.

Mobile data

Here you'll find guides on how to configure APN settings for data and MMS.

Want to keep track of your data usage? This guide explains how to view your current data allowance and how much data you use each day.

Other

Internet filtering protects your company's users from known malicious websites and digital threats when browsing on Telia's mobile network. The service is included at no additional cost and is managed in MyBusiness.

Get help with settings and common features for iPhone, Google Pixel, Sony, Samsung and Xiaomi devices.

Call forwarding lets you redirect incoming calls to another number or your voicemail when you're unable to answer. This guide explains how to activate and manage call forwarding on your phone.

Voicemail is a service that you can easily activate from your phone. This guide explains how to check your messages and manage your voicemail while abroad.

Voicemail is a service that you can easily activate from your phone. This guide explains how to activate the service, manage greetings, set up a PIN code, and delete messages.

Need to move a business number to a personal subscription, or transfer a number to your company? This guide shows you how to complete a number transfer in MyBusiness.

More tips!

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In MyBusiness, you can troubleshoot issues, create support tickets, manage invoices, and track your orders – all in one place.

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Stay up to date with network status. Track outages in your area in real time.

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Need temporary or ongoing IT support? Our IT experts help with everything from cybersecurity to Microsoft 365.

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If you can’t find what you’re looking for, feel free to give us a call. We’re here to answer your questions Monday to Friday, 08:00–18:00.

From abroad: +46 771 99 04 00