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IT Support Direct

Fast, reliable, and affordable IT support per ticket for your business. Online, at the office, or at home.

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Tech issues at work?

Our IT technicians resolve your issues quickly and efficiently, regardless of your current provider. Choose between on-site support at your office or home workspace, or get help remotely with digital IT support.

  • Fixed price

    From SEK 899/issue resolved online. From SEK 2, 999/issue resolved on-site.

  • Flexible support

    IT support for any tech issue – no matter the provider.

  • Secure and reliable

    You only pay if we solve your IT problem.

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Fast help when your IT acts up

Technology breaks down sometimes. It happens. What matters is how quickly you can get help. When your IT goes down, your entire business often grinds to a halt.

That’s why it’s important to get hold of IT support you can rely on as quickly as possible.

With IT Support Direct, you get quick, expert help. Our IT technicians assist you regardless of your current vendor. We charge a fixed price no matter how long it takes to resolve the issue – and you only pay when the problem is actually solved.

Track your costs. Only pay if it works.

IT support doesn't have to be expensive or come with hidden costs. With IT Support Direct, you and your business know upfront what it will cost to get help. And if we can't solve your problem, you don't pay a thing.

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We fix your IT issues wherever works for you

We offer remote IT support when you need quick help without an in-person visit. But sometimes you need hands-on assistance. In those cases, we'll come to your workplace and help with whatever isn't working properly.

It doesn't matter which IT provider you currently use. Our technicians can handle most systems.

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IT support with a satisfaction guarantee

Who wants to pay for IT support that doesn't actually fix the problem? We don't either. That's why you only pay a fixed price once your issue is resolved, no matter how long it takes our technician to get things working again.

No need to worry about costs spiraling out of control.

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With IT Support Direct, you get:

✔ Online IT support or on-site assistance.

✔ Response within hours.

✔ Fixed price per resolved IT issue.

✔ Available whether you're a Telia customer or not.

✔ Support for any vendor your business uses.

✔ Affordable and reliable IT support.

Our IT support packages

On-site support

IT support at your workplace

An IT technician comes to your workplace or home office to resolve the issue at a fixed price. You only pay if the problem is resolved – even for on-site visits.

From SEK 2, 999 per resolved ticket.

Online support

Digital IT support

Talk to an IT technician online who can help you via phone, chat, or remote access to your computer. We support all vendors – and you only pay if we resolve your issue.

From SEK 899 per resolved case.

Conference table with people working on laptops, viewed from above.
Our IT staff can now spend their time working with customers instead. That directly increases revenue.
– Fredrik Åström, CEO, Arctic Group

Book your support now

We solve your IT problems. Fast, reliable, and affordable.

Frequently Asked Questions