PBX business phone systems

Telia’s modern business phone systems simplify the workday. With our cloud-based systems, you can handle calls on your mobile, tablet, or computer with ease.

See who’s calling and choose which number is displayed when you or your colleagues make outbound calls. Customize call groups, add team members, and easily log yourself or others in and out when needed.

Clear presence status helps you keep track of who’s on break and who’s away on vacation. Call history, key statistics, and data support better scheduling and staffing.

Our phone systems are affordable, easy to use, and just as simple to manage on the go as at your desk. With the right phone system in place, you can focus on your core business while freeing up time.

Our popular PBX system, Touchpoint, is being phased out. But we’re not sad about it. Telia Smart Connect – the complete mobile business phone system – has taken its place. Smart Connect includes all the functionality your business needs. Despite its broad feature set, it’s straightforward and easy for employees to get started and use.

Touchpoint was good, but Smart Connect is even better. With the new system, you collaborate more effectively while improving the customer experience. Optimized call handling with dynamic call flows, visibility into colleague availability, and real-time feedback are all included.

Did we mention pricing starts at SEK 89 per user per month?

We know business phone systems can sound complicated. That’s why we’ve made ours as easy as possible to get started with. Everyone in the company can make and receive calls, update their availability status with a single click, and transfer calls to the most suitable colleague.

Some of our phone systems don’t even require installation. They’re ready to use on mobile or desktop from day one. That doesn’t mean our solutions lack the functionality your business needs. They’re just as easy to use as they are feature-rich. Start with the basics and let the phone system grow as your needs evolve.

Over time, you’ll “train” your phone system, which in turn optimizes your call flows – all to deliver the best possible customer experience.

Our phone systems support both fixed numbers and additional numbers. A fixed number adds credibility and helps maintain a local presence. When needed, calls can easily be routed to a fixed number or a mobile number for greater flexibility and availability.

Need multiple numbers on a single device? With our mobile phone systems, you can integrate several numbers on the same mobile phone and subscription. This allows both personal and work-related numbers to be managed from a single device. You control which number is displayed for outbound calls, ensuring professional and streamlined communication. When the workday ends, you can easily adjust the system to avoid interruptions and set appropriate call forwarding.

Telia Teams Operator Connect is the solution for organizations that want to centralize all communication in one place. It's a collaboration between Microsoft and Telia that lets you manage calls, chats, and video directly in Microsoft Teams.

Configure Telia's landline and mobile numbers in Microsoft's admin tools. See at a glance in Teams whether colleagues are on a call. With Operator Connect, you can use your own phone number to make and receive calls directly in Teams, on both desktop and mobile. Telia also offers Teams Phone Mobile, which enables you to receive mobile calls directly in Teams.

Operator Connect can replace existing PBX systems for a more efficient workday with everything in a single system.