Ownership transfer for businesses

Does your company have an employee who wants to take over a mobile number for personal use, or do services need to be transferred to another business? Here you'll find information, forms, and answers to common questions to help you complete the transfer.

People in a meeting in a glass-walled room.

Transfer information

When you transfer ownership, you are transferring ownership of one or more services. This may occur when another company takes over ownership of a broadband service or when an employee wants to transfer a mobile number to a private subscription.

During an ownership transfer, responsibility for the service or subscription is transferred from the current owner to a new owner. The new owner assumes all terms and payment obligations associated with the service. An ownership transfer can be completed in MyBusiness, but in some cases both parties must complete and sign a transfer form, which must then be approved by Telia.

An ownership transfer can be completed no earlier than the date on which Telia has received the request and approved the agreement.

A woman looking at her phone.

Transfer a mobile number to a private customer

You can easily transfer a mobile number from a business subscription in MyBusiness by activating a prepaid SIM card. The new owner can then choose to connect the number to a personal subscription or to a subscription with another company.

1. Log in to MyBusiness.
2. Choose the subscription you want to transfer.

3. Select
Number transfer.

Note: Once the number has been transferred to a prepaid SIM card, the new owner must top up the card with at least SEK 100 to activate it.

A man sitting at a table gesturing with his hands in front of a laptop.

Transfer mobile numbers to your business

You can easily transfer a mobile number to your business, either from another company or from a private customer. This can be done through MyBusiness, where the current owner approves the transfer using BankID. If you're unable to complete the transfer digitally, you can instead submit a completed transfer form.

1. Log in to MyBusiness.
2. Choose the subscription the number will be transferred to.
3. Select Number transfer.

Interior of an entrance in a large building

Transfer phone numbers, products and services between companies

If you want to transfer a fixed phone number, broadband service or mobile service, the easiest way is through MyBusiness. The current owner signs in and selects which services to transfer. The new owner then receives an email and signs the transfer using BankID. Once completed, Telia processes the transfer.

Note: Some services, such as phone systems, must be transferred using a form. You can find these forms under Transfer forms.

Transfer forms

Use this form to transfer mobile services if you do not have access to MyBusiness.

Use this form to transfer cloud services or other fixed services if you do not have access to MyBusiness.

Use this form to transfer a business phone system from one company to another.

Woman with headset looking at computer screen.

Costs and processing times for ownership transfers

When transferring a business mobile subscription, a fee of SEK 200 (excl. VAT) applies per subscription. The fee is paid by the new owner. Transfers to a prepaid card are free of charge.

Processing times vary depending on the services and agreements involved. The more information you provide, the faster we can process the transfer. We always aim to make the process as smooth and efficient as possible. If you complete the transfer in MyBusiness, you can track and manage your case directly there.

FAQ

More tips!

Conference table with people working on laptops, viewed from above.

In MyBusiness, you can troubleshoot issues, create support tickets, manage invoices, and track your orders – all in one place.

Man with red hair and beard looking at a computer.

Stay up to date with network status. Track outages in your area in real time.

Woman sitting at a computer looking at the screen.

Need temporary or ongoing IT support? Our IT experts help with everything from cybersecurity to Microsoft 365.

Prefer to talk to us?

If you can’t find what you’re looking for, feel free to give us a call. We’re here to answer your questions Monday to Friday, 08:00–18:00.

From abroad: +46 771 99 04 00