What is a number transfer?
A number transfer means transferring ownership of a mobile number, for example between a business subscription and a personal subscription. You can transfer a business number to a private individual or bring an existing mobile number into your company. Whatever the direction, we'll help you complete the transfer smoothly and correctly.
How to transfer a number from business to personal
Log in to MyBusiness.
Go to the My Services tab.
Select the subscription you want to transfer the number from. You can select it directly from the list or search by phone number.
Click Number Transfer in the top right corner.
Select Transfer the phone number from the subscription to a prepaid card and click Continue.
Enter the personal ID number of the person who will take over the phone number and click Select.
Enter the email address of the person who will take over the phone number.
Choose your preferred date for the number transfer and click Confirm Number Transfer.
A signing link will be sent to the new owner, who will sign using BankID.
Done! The number transfer will be completed immediately unless you've selected a later date.
How to transfer a number to a business subscription
Log in to MyBusiness.
Go to the My Services tab.
Select the subscription you want to transfer the number to. You can select it directly from the list or search by mobile number.
Click Number Transfer in the top right corner.
Select Transfer a new phone number to this subscription and click Continue.
Enter the number you want to transfer to the subscription and click Choose.
Choose your preferred number transfer date.
Enter the personal ID number and email address of the person who will sign. If the current owner is a company, you'll also need to provide the organization number.
Select Confirm Transfer.
A signing link will be sent to the current owner, who will sign using BankID.
Done! The number transfer will be completed immediately unless you've selected a later date.
Note: If the mobile number belongs to another carrier, the transfer takes at least 5 business days.