Order eSIM

1. Log in to MyBusiness.

2. Go to the My Services tab.

3. Select the subscription you want to order an eSIM for – either directly from the list or by searching for the phone number.

4. Click Order new SIM card.

5. Select eSIM.

6. Choose the email address where you want the QR code sent, then click Submit.

Done! Your eSIM has been ordered.

To convert a data SIM to an eSIM, start by following the eSIM ordering process in MyBusiness through step four. Once you're there, select Connected units from the menu further down the page. Then click Manage and choose Order new SIM card for the selected data SIM.

• Make sure your new phone supports eSIM.

• Have your QR code ready and ensure your phone is connected to the internet via Wi‑Fi or mobile data.

• Remove your old SIM card or delete the previous eSIM once the new eSIM is activated. The same number can't be active on multiple SIM cards at the same time.

1. Open Settings and select Cellular.

2. Tap Add eSIM (or Add Cellular Plan, depending on your iOS version).

3. Select Use QR Code.

4. Scan the QR code you received.

5. When the plan is detected, tap Continue.

6. Tap Add Cellular Plan.

7. Enter your PIN code if prompted.

Done! Your eSIM is now activated.

1. Open Settings and select Connections.

2. Tap SIM card manager.

3. Tap Add mobile plan or Add eSIM.

4. Select Add using QR code.

5. Scan the QR code you received.

6. When the plan has been detected, follow the on-screen instructions to complete the activation.

7. Enter your PIN code if prompted.

Done! Your eSIM is now activated.

If you don’t have access to MyBusiness, you can always visit one of ourstores. We’ll help you order and set up your eSIM on the spot.