In MyBusiness, you can quickly activate or order a new SIM card for your mobile subscription.
Log in to MyBusiness.
Go to the My Services tab.
Select the subscription you want to order a new SIM card for – either directly from the list or by searching for the phone number.
Click Order new SIM card.
Select New SIM card.
Confirm the delivery address and click Submit.
Done! Your new SIM card will be delivered within 2–5 business days.
Log in to MyBusiness.
Go to the My Services tab.
Select the subscription you want to order a new SIM card for – either directly from the list or by searching for the phone number.
Click Order new SIM card.
Select Use existing SIM card.
Enter the ICC number for the existing SIM card and click Submit.
Done! Your new SIM card is now activated.
If you don’t have access to MyBusiness, you can still order a new SIM card. Visit one of our stores with valid ID, and we’ll help you replace your SIM card. You can also contact our customer service to have a new SIM card sent to you, or request it using BankID verification.
If you can’t find what you’re looking for, feel free to give us a call. We’re here to answer your questions Monday to Friday, 08:00–18:00.