Broadband support

To get the best performance from your Wi‑Fi, router placement is important. A router that is hidden or obstructed will perform poorly, affecting both speed and range.

Try placing your router as centrally as possible – ideally a short distance above the floor with a clear line of sight. This gives your router the best conditions to deliver a stronger and more reliable connection.

Each device connected with a cable reduces the load on your Wi‑Fi and can improve speeds for phones and laptops. Whenever possible, use wired connections instead of wireless. This helps distribute the load more evenly and makes your Wi‑Fi more stable.

See our Wi‑Fi guide for businesses to learn more about improving coverage and optimising your network.

The easiest way to activate Fixed IP on your subscription is through MyBusiness. If you're unsure how to place the order in MyBusiness, refer to the guide Activate Fixed IP.

If you've already activated Fixed IP on your subscription but it's not working, check your APN settings. You can do this in the user interface of the device where your SIM card is installed.

The APN you need to use for Fixed IP is fixedip.telia.se

Need help with this? Let our IT support get you up and running with Fixed IP.

To measure your internet speed and see how fast your connection is, you can run a speed test using Bredbandskollen.

We recommend testing your speed at different times throughout the day, using both Wi-Fi and an ethernet cable to get the most accurate picture.

Roaming är inte tillgängligt på våra mobila bredband. Ditt mobila bredband fungerar endast inom Sverige.

Som företagskund kan du fritt välja vilka DNS-servrar du vill använda.
Om du vill använda Telias DNS-servrar gäller följande adresser:

Fasta nätet

IPv4
Primär:
2.248.248.200
Sekundär:
2.248.248.201

IPv6
Primär:
2001:2000::200
Sekundär:
2001:2000::201

Mobila nätet

IPv4
Primär:
2.248.248.100
Sekundär:
2.248.248.101

IPv6
Primär:
2001:2000::100
Sekundär:
2001:2000::101

The following ports are blocked on Telia's network:

• 25 (Outbound traffic)

• 53 (Inbound traffic)

• 135-139 (Inbound and outbound traffic)

• 445 (Inbound and outbound traffic)

• 1900 (Inbound traffic)

The following ports are blocked on our Wi-Fi routers:

• 67 (Inbound traffic)

• 8080 (Inbound traffic)