Telia Docs

Telia Docs is a digital fax service that does more than replace your physical fax machine – it makes document management easier, more secure, and more flexible. Send, receive, and read faxes digitally with signing, logging, and secure storage in Sweden. You keep your existing fax number, making the transition smooth without disrupting communication.

With Telia Docs, you can create more efficient workflows across your organization through digital document processes. It's as secure as traditional fax – but smarter and better suited to modern work.

With Telia Docs, you can skip time-consuming manual monitoring and troubleshooting and get a fax solution with full control over document flows, users, and access. In the web portal, you can easily add users, assign fax numbers, and manage permissions. Every action is traceable thanks to signed login, so you always know who did what and when. The service also supports two-factor authentication, adding an extra layer of security to your operations. A single login gives users access to all systems, simplifying administration and reducing the need for multiple passwords or separate logins. You receive automatic notifications via email or SMS when a new document is received or requires action, so you can respond quickly without manual monitoring. No files are sent via email – all document management takes place in the portal. The result is a modern fax solution that not only simplifies your work, but also strengthens your organization's efficiency and security.

Telia Docs is a secure digital fax service. Through a central web portal, you control who has access via direct login or SSO, and which numbers and fax numbers they can use. All activity takes place in the web portal, no documents are sent or received via email. Fax messages are stored temporarily during delivery only, and all data is processed exclusively in data centers within national borders.

All information is encrypted to protect content, and received faxes are automatically deleted after 50 days. The service complies with the Electronic Communications Act (LEK), including GDPR, and Telia acts as data controller to ensure your information is handled correctly and responsibly.

Telia Docs is a fax service that goes beyond replacing the traditional fax machine. It makes document management part of your workflow. Instead of monitoring machines or waiting for printouts, everything happens digitally and automatically, from receiving documents to notifications. You get the functionality of a physical fax, but with much more – a modern approach to document management that simplifies work and improves efficiency. By automating reception, notifications, and access, documents become an integrated part of your business processes: they're searchable, categorized, and accessible from anywhere.