Select reporting period and time of day
Start by selecting the period you want the report to cover. Choose a start and end date by clicking the calendar icon. Use the arrows at the top to change the month and year.
You can also specify the time of day for the report by clicking the clock icons to the right of the start and end times.
Choose weekdays and format
Under the Inställningar tab, you can select which days of the week to include in the report.
You can also choose the format for time values, such as call durations.
Choose report type
Select the report type you want to create from the dropdown menu. Available reports are organized by category.
For example, to create a User report, start by clicking Användare to view all available report types.
Filter metrics
When you select a report from the list, the system loads the available metrics from your account for that report type. If the list contains a large number of metrics, you can filter them by entering a search term in the filter field.
As you type, the visible metrics are automatically filtered to show only those that match your search.
Create your report
Once you've selected one or more measurement objects from the list by checking the box to the left of each object, a process button will appear. Click Bearbeta to generate a report using the settings you specified in the previous steps. The report will now be created, and you may see a loading screen if it takes the system more than a few seconds to generate.