View orders in MyBusiness
Order Summary
Go to Order.
Select All orders.
Find the right order
You can find an order by searching for, for example, an order number or requester. To narrow down the results, you can filter by order date, type, status or organisation. In Table settings, you can choose which fields are displayed in the table.
View order details
Click the order number to open the order in a new window. Here, you can view order lines and related cases linked to the order. You can also expand a case to view more information or add details to an open case if needed.
Create a support ticket
Select the active order you need help with and click Create support ticket to create a new ticket linked to the order.