Invite users to MyBusiness

Learn how to invite a new user to your group or company in MyBusiness as an administrator or superuser.

How to invite a user

Log in

  1. Log in to MyBusiness.

  2. Go to the company profile in the top right corner.

  3. Select Company settings.

  4. Open the MyBusiness users tab and click New invitation.

  5. Enter the user's information and select their permissions and access rights.

  6. Click Invite user.

Done! An invitation containing a one-time code and activation link will be sent to the new user.

If the user already has a profile, they can sign in using the sign-in method linked to it. If they do not yet have a profile, they will need to choose a sign-in method to complete the registration. They can either use BankID or create an account with Telia Profile.

User details

Enter the user's name, email address and mobile number. If the user is unable to receive text messages, you as an administrator or superuser can choose to have the one-time code sent to you by selecting "Send the one-time code to me". Once you have received the code, forward it to the user so they can activate their account.

Permission level

Choose the permission level for this user. You can assign them as Main Administrator or give them a custom permission level. Permissions can be limited to specific areas, such as Support or Invoices.

Choose access

Here, you can customise and restrict which organisations, customers and cost centres the user has access to.

Access to applications

Here, you can choose whether the user should have access to applications through MyBusiness. Please note that granting access here alone is not sufficient. To give the user access to a specific application, the standard process for that application must also be completed.

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